Let’s Talk About Rejection

I’ve already obtained so much experience in the short time that I have been here. My first real project was to call home childcare centers and preschools which was a very ‘hold on slow down’ moment for me. I was extremely nervous because I do not like talking to people on the phone; especially strangers that had no idea that I was calling or why. Internally I know it is sense of not wanting to bother people and having them reject me in turn because they in fact did not want to be bothered.

During the calls I got a lot voicemails, I got some people who did not want to talk to me, but I also had some great conversations. After having a great conversation with someone who was happy to talk to me made it much easier for me to pick up the phone and make another phone call. However, ever time I got a voicemail or someone who wasn’t interested in what I had said, it took a lot of courage to pick up the phone again. Overall I gained a lot of information from the providers that did want to talk to me and it was exciting to hear people’s reactions to the sources the library offers them, or how most of them had forgotten what a valuable resource the library is.

Being able to work up the courage to call someone is something I know I will have to get used to in Community Engagement and really just anywhere in the world I plan on working. It’s a natural part of job or a personal environment. Maybe instead of taking it as rejection I need to mirror it into something else.  As much as I would much rather being hiding in the stacks doing theme bags or making my flannel boards for storytimes, I know that being thrown into a situation will tech more about myself. The experiences of the phone calls and being rejected were uprooting me from what I am use to. In the Community Engagement department I will obviously have work closer with the community and communicate with people who I don’t know, on subjects that I may not be so knowledgeable about. This just means I have to work on what makes me a better more rounded person, instead of hiding myself where I feel comfortable and stable. This has been a learning curve but I am finding comfort in my role and within the library. I’m excited to keep learning new skills and having new experiences to share.

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3 thoughts on “Let’s Talk About Rejection

  1. Thanks for sharing your thoughts. I think it’s good to play to your strengths, generally, but I also think this experience that you’re describing will help prepare you for working with community partners wherever you are.

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  2. Amy K. says:

    If you ever want to chat about some of the programmatic reasons we call patrons at Skokie, how those calls go, how we’re addressing the reality that fewer and fewer people pick up the phone when they don’t know who’s calling, etc., just let me know! I can tell you it’s definitely typical for the majority of calls to go to voicemail, so you’re certainly not alone there.

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